Free Shipping over all USA

Shipping & Returns

Shipping

For questions regarding your order, please contact customercare@premiata.us.
Customer Service is available Monday – Friday, 9am – 5pm PST, excluding holidays.
Please allow up to 24 hours for a response during the week and note that all inquiries submitted over the weekend will be addressed the next business day.

SHIPPING & HANDLING RATES

Our shoes are offered with free shipping in United States.
We do delivery in Canada at the fixed cost of $ 25.00.

PLEASE NOTE: For overnight delivery to ship the next business day, your order MUST be placed by 12:00pm EST.

Premiata.us is pleased to ship through our partner, UPS and Fedex.

Returns

Products purchased online can be returned within 14 days of receipt. The product you wish to return must be in perfect condition. We must have the purchase receipt and the return form duly completed. Products will only be returned by crediting the credit card used for the purchase.
Shipping costs ($ 20.00) in case of product return will not be refunded.
Shipping costs in case of product exchange will not be charged.

CLICK HERE IF YOU WANT TO ORGANIZE A RETURN OR AN EXCHANGE

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